In this post , we will introduce how to upgrade SATONIC 8.66 screen if you meet screen Frozen on Andriod interface or Satonic logo interface, Please make sure the upgrade process correctly, make sure unpgrade successfully
Notice:
1) We need to upgrade the screen two times with two software
2) We need to prepare a TF card , Memory from 8 G to 16G, Format it
3) After the first upgrade successfully, Delete the "ATCUPG" software from your TF card and copy "AutoUpdate" into TF card only
Upgrade 1. active the screen:
You need to download software "ATCUPG", and active the screen, please check the follow software link and upgrade video.
Software download link:
https://drive.google.com/drive/folders/1hp4cEpUbX8-Md0xQcgjUW35-oLyS5gsR?usp=sharing
Upgrade process :https://youtu.be/-M_rRATAkD8
Note: Use a smart Pin and press "Reset"slot one time, Screen will be dark and reset, then slide the screen with 5 fingers untill you see the datas display, then wait the screen upgrading (please do not lock your car or power off your Tesla), it will take around 15-20 minutes. After it successfully, there will be a interface as below. that means the screen is actived. you could process the next software upgrade
2.Upgrade the latest "AutoUpdate" software:
Software download link:
https://drive.google.com/drive/folders/14or-k-MSgAAWf_A-I6QsiUldTMqr6oqj?usp=sharing
Upgrade process:
1. Use TF card 8- 16G , Format the TF card
2. Copy software File "AutoUpdate" into TF card
3. Insert the TF to type C port, it will be upgraded automatically, please do not power off
on remove the TF card while upgrading
4.the screen will be restarted after upgraded
5. Press Exit and remove TF card
If you have any questions, please send us email to support@satonic-autoparts.com.
Hey, I had followed this process before and it worked and was abke to successfully update my unit. After about 10 months I noticed I had a boot menu appear that I couldn’t get out of. It was stuck in a loop and it would not fully boot. I contacted Satonic support and they recommended it performance the same procedure. I tried and tried, as you all have and I just couldn’t get it to work. After some frustration, I took a break from it and decided to try it again today. It worked, and I found out what I had been doing wrong. The 5 finger thing is real but its all about the timing to get it to work. Here’s my suggestion, and just tried it for a third time to make sure it worked before sending this out. Here is what I did.
1. Insert usb drive with the ACTUG folder and its contents in the root directory into the left usb port on the Satonic 866 Pro.
2. Reset the system with a paper clip. As soon as you press the reset button, with one hand, using all five fingers, slowly slide all five fingers from right side of screen to left until you some data pop up on the screen. This worked for me for the third time but it was the timing that made the difference. I then performed the second part to update the touchscreen as they suggested. Like brand new again. Wishni could post pics.
Support from these guys is horrendous. Apart from trying to palm me off and saying that I didn’t purchase from them (which I did) so they can’t support me, they just stopped replying to me when this process would not work. I will never buy another one of their products.
Despite the lack of support. I got this process to work. The instructions above are not great, but maybe this might help some of you.
First, when you download the file from the link on the Google drive, Google zips up the file, but it splits it into two zip files. One will be a little over 1GB and the other will be about 789MB. You need to unzip both files and put the extracted files into one directory called “ATCUPG”. In total, there should be 29 items in this folder. Copy the folder on to a freshly formatted USB drive. I formatted mine with FAT32.
Note: I initially tried this process with several USB drives I had at home, but they were all USB-A drives so I had to use an adaptor to convert to USB-C to plug in to the unit. I even tried it with multiple adaptors. It failed every time. I ended up buying a SanDisk drive with a native USB-C connector and this worked. So if you’re having issues at this point, you might want to give it a try.
For the second step, there is only one zip file that downloads. Just extract this and follow the process of formatting the USB drive and copy the folder and it’s contents to the flash drive. Once you plug it in, if the first part was successful and you’re seeing the screen shown above with the icons along the bottom, then it will detect the upgrade file and start automatically. Once this process completes, it should be good to go again.
Hope that works for you.
not working, doesn’t load logo of car and says fastboot mode
it won’t work, after press the reset, the screen can no longer control the aircon and seats.
the company has not replied to me with any solution yet.
Be carful, this process totally broke mine… it doesn’t get turned on…😱