Some customers have reported issues with SATONIC Auto Presenting Door Handles not opening or closing properly after a recent Tesla software update. Follow the steps below to upgrade and restore full functionality. https://youtube.com/shorts/YwmvKcUE1nQ?feature=share
Please do not attempt to upgrade SATONIC Auto Presenting Doors using software from any other company. An incorrect upgrade may severely damage the SATONIC system and could even harm your Tesla vehicle. SATONIC is not responsible for any damage caused by unauthorized software and such cases will not be covered under warranty.
1. Please contact us by email (include your order number in the subject line) and send us the control box, lock controller, and lock connector. Make sure the barcode can be see clearly
2. Make sure that the software was upgraded correct, once we receive your email, we will let you know which version is correct so you can proceed with the proper upgrade.
Upgrade Video:
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Customer Support: info@satonic-autoparts.com
