Dear SATONIC Value customers, Considering that some consumers do not understand and complain, and make unfair posts on the media channels, it will take a lot of extra works for satonic stuffs. We are hereby to clarify:
SATONIC started to lanuch tesla auto power since 2018, from V4 to V6S, due to SATONIC Auto power frunk has upgraded new generation in different time , and some parts is stop producing (this is a normal way that factory do, because we need to develop new and better products) , So when you need aftersales on V4.4 ,V5,V5.5 auto power frunk, pls check belowing:
The control box, It is same, if your control box is damaged , we could offer same control box , you can upgrade software and keep use with V4.4 ,V5,V5.5 struts
The struts, We only have V5.5 struts offer, if the strut is damaged , we could offer V5.5 Struts, but it need to change the two struts together.
The Motor, V4.4 ,V5,V5.5 motor has stoped, we could use V6/V6S motors
We have a super discount for the customers who have ordered SATONIC auto power frunk and plan to buy a new set of V6S directly, please contact with us through email firstname.lastname@example.org with your order numbers and store name.
Reminding: SATONIC has its process to make aftersale services, please kindly follow the process, Please do not post any unfair posts (those post just show parts of the problems, and mislead other customers) on the media chanels, such as facebook, youtube , naver, teslaclubs etc. SATONIC team will try our best to solve any problems for satonic customers, If you have any questions, please contact with us directly thanks for your cooperation.
we will upgrade the page accordencely for the new services or new parts