ST470 (F9pro) 8.9 inch Carplay screen F&Q

Welcome to the official update page for the SATONIC ST470 (F9Pro). Here, we will continuously provide the latest information and improvements related to the F9Pro, including:

• Software upgrades and firmware updates

• Newly released software features

• User guides and setup tips

• Troubleshooting support and FAQ

• Installation guidance and optimization advice

You can bookmark this page and check back anytime for real-time updates. You may also follow SATONIC’s official YouTube channel for video guides, tutorials, and the latest announcements about the ST470 (F9Pro) and other SATONIC products.

Product Introduction

There are two versions of the ST470: F9 and F9 Pro. The outlook are same, But the operating system and user interface are different between these versions. Before upgrading the software or changing any settings, please make sure you confirm your correct version. Otherwise, the upgrade will fail. (F9 already stopped produce from July, 2025)

F9/8.9 Interface

F9PRO interface (the latest version)

Installation Video: 

For Model 3 & Model Y : https://www.youtube.com/watch?v=AYGf6yhjeaw

For Model 3 Highland & New Model Y Juniper:  https://youtu.be/0HWz-Dk5cvU

F & Q

Most problems are caused by incorrect settings or operation. If you have any questions, please refer to the FAQ for troubleshooting. If your issue is not covered in the FAQ, please contact us by email at info@satonic-autoparts.com.

This happens because the frunk view camera is not installed, or the front view camera is damaged. Please go to Settings and turn off the “AHD” option. After that, it will work normally.

In some countries, Google Maps is not available because the government blocks the service. If you cannot use Google Maps on your phone, it will also not work with Android Auto or CarPlay. In this case, please use another map application that is allowed by your government

This happens because the screen is in voice control mode. As shown in the video, he presses the voice button first and then presses the CarPlay menu, so there is no response. You need to exit voice control mode first, and then enter the CarPlay menu

There is no destination set, so the GPS arrow stays in one position. Please enter a destination on your cellphone and it will work properly. If the issue continues, check the Location settings on your phone and make sure the map app has permission to access your precise location.